100 Broadway, New York, NY 10005, USA
Phone: +12125550123 Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM

Privacy Policy

This Privacy Policy describes how Tech Solutions Inc. ("Company," "we," "us," or "our") collects, uses, and discloses information, and what choices you have with respect to that information. This policy applies to our website, applications, products, and services (collectively, "Services"). We are committed to protecting your privacy and ensuring you have a positive experience while using our Services.

Last updated: October 26, 2023

1. Information We Collect

We collect various types of information to provide and improve our Services, communicate with you, and personalize your experience. This includes:

  • Personal Identification Information: This includes your name, email address, postal address, phone number, and any other information you provide when creating an account, making a purchase, or contacting us.
  • Transaction Data: Details about products and services you have purchased from us, including payment information (though we do not store full credit card numbers), order history, and delivery details.
  • Usage Data: Information about how you access and use our Services, such as your IP address, browser type, operating system, referral URLs, pages viewed, time spent on pages, and clickstream data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Services and hold certain information. For more details, please refer to our Cookie Policy.
  • Communications: Records of your communications with us, including emails, chat conversations, and customer support inquiries.

2. How We Use Your Information

The information we collect is used for various purposes to provide and improve our Services and your experience:

  • To Provide and Maintain Services: Including processing transactions, delivering products, managing your account, and providing customer support.
  • To Improve Our Services: Analyzing usage patterns and feedback to enhance existing features, develop new products, and optimize user experience.
  • For Marketing and Personalization: Sending you promotional materials, special offers, and personalized content based on your interests and preferences, where permitted by law.
  • For Security and Fraud Prevention: Protecting our Services and users from fraudulent activities, unauthorized access, and other security threats.
  • To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties in certain situations, always with your privacy in mind:

  • Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer support. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Secure data transfer illustration

4. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in Section 7. We will respond to your request within one month.

5. Data Security

We are committed to protecting the security of your information. We implement a variety of security measures, including technical and organizational safeguards, to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. These measures include:

  • Encryption: We use industry-standard encryption for data transmission (SSL/TLS) to protect sensitive information.
  • Access Controls: Access to personal data is restricted to authorized personnel who have a business need to know.
  • Regular Audits: We regularly review our security practices and update them as necessary to address new threats and technologies.
  • Secure Hosting: Our servers are housed in secure data centers with robust physical and digital security measures.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your dealings with our Services, please do not hesitate to contact us:

  • Company Name: Tech Solutions Inc.
  • Address: 100 Broadway, New York, NY 10005, USA
  • Phone: +12125550123
  • Email: [email protected]
  • Business Hours: Mon-Fri: 9:00 AM - 6:00 PM, Sat: 10:00 AM - 4:00 PM

We are committed to resolving any complaints about our collection or use of your personal data. If you feel that your complaint has not been resolved to your satisfaction, you may contact the relevant data protection authority in your jurisdiction.